Service Plus - Available Now!

OnlineNW is proud to offer a new customer support product to assist customers with their home Internet needs.  Unlike 15 years ago when people were purchasing their first computer to hook up to the Internet, most of our customers now have home networks and multiple Internet capable devices with more being adopted every day.  OnlineNW has always worked hard to deliver better customer service than our competitors and now we are expanding that service to help you with everything from configuring your computer network to connecting your iPad and gaming stations.

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Contact OnlineNW now to get started with Service Plus

503.883.9200 | sales@onlinenw.com  

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Here is What's Included in Service Plus

Phone to Home - Complete Customer Care
All troubleshooting starts with a phone call to our Local Customer Support crew, who are tops in the industry! In the rare event they cannot solve the issue, the next available OnlineNW technician will be dispatched to your home.

Wi-Fi / Wireless Router Installation
Do you have a laptop or new tablet?  Free yourself by installing a wireless router, you and your devices are connected virtually anywhere in your home, without being tied down with cables. You can even connect most smart phones to your wireless network and reduce data minute usage!

Router Help and Configuration
Ready to connect multiple computers in your home to the internet? Router configuration can be an intimidating process. We’ll help configure your router, make sure security is set properly and all your computers in your home are connected.

Digital Entertainment
Now you can get most out of your digital devices. Access additional Blue-Ray and DVD disc content, connect your X-Box, Wii, PS3 to a networked world of gaming, and much more.

Cable Moves
There may come a time when you need to move a computer or router set-up to another location in the home. The Service Plus+ plan covers the labor/supplies for one cable move each year.

Cable Repair
Let's face it, life happens! Did a furry friend chew through a wire or cable? Someone get too eager to remove a cable & tore off the connector? No worries, Service Plus takes care of all your internal network wires and cables.

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