Unlimited bursting to full backbone capacity available.
Full DNS services available.
Server will be monitored 24x7 by our node management system.
Basic maintenance services included (restarts, basic trouble shooting assistance).
Advanced and emergency support available (hardware replacement, etc.).
24x7 Technical Support and access to NOC technicians through Online Northwest VIP Connection.
24X7 attended access to facilities.
Emergency Replacement Services will be rated at $75.00 per hour during business hours (8:00 a.m. to 8:00 p.m., Monday through Friday) and at $150.00 per hour during non-business hours.