Forward the SPAM message and the header information to the abuse department of the domain it came from. So if the e-mail came from spammer@yahoo.com you would want to forward the information to abuse@yahoo.com. The responsible party for the domain should deal with their user according to their terms of use and/or will give the domain owners a heads up on a possible security hole.
You can also report spam to: Mail-Abuse.org Click Here for thier link. Never reply to a spam message, Once you reply, Spammers will know you have a valid e-mail address. Even if you clicked only to unsubscribe from their list, they may continue to send spam messages. Even if they happen to take you off of their list, they are likely to turn around and sell your address to other spammers.
Be cautious about sites where you can register to have your email address removed from spammer's lists. Some are ineffective; some actually add your address to other spammers' lists.
Spam is any unwanted unsolicited E-mail.
*Added Note: Please be aware that OnlineNW Access does not provide or sell any user information to anyone.
Online Northwest's server performs DNS Lookups on recipient addresses, and runs an AI process that watches for strange patterns in email. This process attempts to authenticate the senders address and rejects messages from illegitimate addresses.
Online Northwest also subscribes to anti-spam lists from Mail Abuse Prevention System (MAPS). This system stops approximately 36,000+ spam messages per day from ever reaching a customers e-mail.
Technically a Pop-up is any web page that opens up in its own new browser window.
Sometimes Pop-ups are used to make navigating websites easier, especially if you are navigating away from the original website you were viewing. An example may be if your banks website will bring up your account information to view in a new window if you click on a certain link. That is just one example of a useful Pop-up.
However, more recently if you hear the term “pop-up”, people are generally referring to the more aggravating, un-solicited pop-up advertisements that appear without you even selecting a link. Pop-ups can be eliminated with the use of a pop-up blocker program. Some browsers now have pop-up blocker functionality. If yours does not, there are some viable stand alone programs that are downloadable for free, or that can be purchased, to help stop pop-ups. Because there are “good” pop-ups you may want to be able to view, you may want to choose a pop-up blocker that allows you to select what sites you would like to be able to view pop-ups from, (ie your banking website, or www.onlinenw.com) Due to the sheer number of third-party programs available, OnlineNW is unable to provide technical support for those applications.
Generally Spyware / Malware are programs that are quietly installed on your computer. The program tracks your web viewing trends, and reports that information to companies that then sell that information.
Some indications of being infected with spyware, or malware could be: your homepage has been changed, your browser crashes frequently, you notice new toolbars in your web browser that you didn't purposely install, and/or you may notice unsolicited pop-ups.
Even if you do not see anything, your system may be infected. It is not uncommon for newer Spyware / Malware programs to not have any outwardly noticeable indications, especially as computer users become more savy. That way they can silently track your surfing behavior.
Anti-Virus protection usually will not provide protection against Spyware / MalwareThere are other utilities you can download to remove Spyware / Malware, and many of these utilities are free. . Keep in mind, these programs need to be updated frequently, much like your Anti-Virus programs. Click Here for some links on where to find downloadable Spyware / Malware removal tools.
Due to the sheer number of third-party programs available, OnlineNW is unable to provide technical support for those applications.
OnlineNW strongly suggests keeping up-to-date AntiVirus software on your Computer. While OnlineNW has filters in place on our servers to help prevent viruses from reaching your computer, it is important to understand that new viruses are created regularly, and some are altered to be able to get past current measures that ISP’s have taken to block them. Viruses are always an ongoing issue, which is why it is so important to keep your computer’s AntiVirus Program up-to-date with the most current virus definitions.
Antivirus programs typically have a yearly subscription. This subscription allows you to download the most recent updates. AntiVirus programs that are not regularly updated will offer you no protection against viruses newer than that of its last completed update.
Most times you can configure your AntiVirus Programs to regularly update itself, any configuration questions you have regarding your Antivirus software, should be explained in your program information, or you should be able to contact your software’s support for help. Due to the sheer number of third-party programs available, OnlineNW is unable to provide technical support for those applications.
Some examples of available Anti-virus software would be; Norton, McAfee, Avast, etc..
If you built your website using our Site Builder product, you will be able to use its functionality to upload any content or files. Click here for information on Site Builder’s functionality.
If you use a third party program, it may require you to use that program to upload your files (for example: Microsoft Front Page)
Otherwise, you can use any File Transfer Protocol (FTP) program to upload your files to your web space. Most FTP programs will require you enter in a host address, a user ID, and a password to connect to your website. You will get this information from your Web Hosting provider.
There are many free FTP programs you can download, as well as some that you can purchase. Click here for places you can find downloadable FTP programs, Click on the Shareware Downloads link and search for FTP. Due to the sheer number of third-party programs available, OnlineNW is unable to provide technical support for those applications.
Opt # 1 – Site Builder : OnlineNW does have a Site Builder tool with many templates to help you create your own website. Site Builders basic functions are included with your web hosting package. You can order more advanced fuctions to be added for a small cost. Click here for more information on Site Builder’s functionality.
Opt # 2 – OnlineNW in-house Web Development : Another option is to have our web designer create a website for you. Pricing for web development is on quoted on a case by case basis. Click Here to request a web design quote from OnlineNW’s in house web developer.
Opt # 3 – Build it using another program, or an outside developer : You may choose to create your website yourself, or have an outside web designer create your site for you. There are many other programs out there that will help you design a website. Pay close attention to any kind of special provisions that may be needed to host a site created by your web site creation program. (An example would be that you will need to request Front Page extension be installed on any websites created with the program Microsoft Front Page).
If you want your own domain name, you will need to register your domain with an ICANN Accredited Registrar.
OnlineNW can register a domain name with an accredited registrar for you, however you will be charged a one-time processing fee of $9.95 on top of the cost for the actual domain registration (generally but not always $34.99/year). To have OnlineNW register your domain name for you contact us at 503.883.9200.
You can also choose to register your domain yourself. For a couple links to Accredited Registrars Click Here and look under Domain Registrations.
It is very important to keep track of your registration information. During the registration process you will usually be assigned or asked to create some kind of username or userID and password to be able to manage your domain. Keep this information in a safe place. It is also important to remember to keep your contact information associated with your domain current.
Once the registration is complete the domain is considered your property, as the customer (or Registrant). Keep in mind even if OnlineNW processes the initial registration, we are not liable, nor will we be notified when it is time to renew your domain in the future. It is the responsibility of the customer (or Registrant) to keep your domain status active. The company your domain name is registered through will send you notification either through e-mail or regular mail, or both to notify you when it is time to renew your domain. Payment will need to be made to that company, not OnlineNW.
* Added Note: Be sure to know who your Registrar Company is, as there are companies out there that will send you invoice looking statements in hopes that you will think it is a bill, pay it, and then your domain will be moved to their Registrar instead of the original company you registered it with.
You will need a registered domain name and hosted web space to establish a commercial website. Click Here to view OnlineNW’s web hosting packages.
Once you select your OnlineNW Web Hosting package, you need to change your domain name’s Domain Name Server (DNS) settings OnlineNW’s DNS settings, to ensure your domains internet traffic will be routed correctly. Click Here to View OnlineNW’s DNS information. If you need help completing this step, let us know. As a new hosting customer, we will be more than happy to assist you. Once DNS settings have been changed, the propagation time is between 24-48 hours depending on the company your domain name is registered with. Once propagation has finished, internet traffic from the world wide web will be routed correctly to your domain.
20 MB of personal web storage space is included free of charge with any internet access package we offer. An example of the URL for one of these sites would be http://www.sites.onlinenw.com/yourusername
This site is not created automatically, so if you wish to use it, you will need to call our Customer / Technical Support Team at 503.883.9200, or e-mail us at support@onlinenw.com. You will receive an e-mail by 5 pm the next business day notifying you that your space has been created and is ready for you to upload any files.
For a viewable site, your main page must be named index.htm, or index.html. A FTP program can be used to place files in your web space and to keep your personal webpage up to date. We do not support FrontPage 2000 Extensions in this personal webspace storage area for security reasons.
If you want to use Microsoft Front Page, or wish to have a full www.yourdomain.com address, you will need to set up a regular hosting account with us.
Click here for more information regarding our web hosting services.
Included with your internet access package is 5 e-mail addresses at one of our OnlineNW’s domains.
If you want us to host e-mail addresses @yourdomain.com, then you will need host your domain with us.
The hosting package you choose will determine how many e-mail addresses you are allotted.
Click here for more on our web hosting packages
OnlineNW provides Web access for your e-mail accounts. Click Here for Webmail choices (keep in mind that if your address is @viclink.com, you will have a separate webmail link) You can use this tool to view any e-mail messages that have not already been downloaded to your computer.
Please also note that when you login to webmail, you are actually logging in and viewing what e-mail messages are on the server waiting to be downloaded. If you delete messages from here, you are deleting it from the server, and it will no longer be available for you to download later.
